Frequently Asked Questions

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A referral payment is due immediately once you have agreed to hire who we have placed you with! Payment must be made by the first working day of your hire even if you decide to do a trial period as this ensures they are reserved for you.  

This varies for each position! However it is common for families to start with a 1 year commitment. We are blessed to say that the majority of our placements have been with their families for years and this is quite normally the case.

There are no additional fees. Once you have hired and have paid the one time referral payment there is nothing additional! You simply get to enjoy your placement for as long as you’d like at no additional cost.

If for any reason you need to replace your original placement, we will find you one at no additional cost within the first 60 days. Although we are happy to admit that this is not common whatsoever.

Once you have hired your new placement #1 Nannies stays out of the way. Everything is between you and your new employee just as in any normal employer to employee relationship. We are however always there for you should you need anything at all!